Frequently Asked Questions
Shipping
Do you ship overseas?
Unfortunately we can currently only ship to the US and Canada , but things can change and in the future we may be able to ship to other countries. Stay tuned!
What shipping carriers do you use?
We use USPS and UPS.
How long will it take to get my order?
Please see our shipping policy.
Product
Can I return my product?
Please see our return and refund policies.
Can I get my product personalized?
Personaliation is quite difficult as each product is tested and labels need to be appropriately changed. This costs resources both in time and finances! If you have any suggestions, please contact us at @
support@eiracosmetics.com
Other
Any question?
You can contact us through our contact page! We will be happy to assist you.